Select the Reinstall or Repair button, click Next.Ĭlick Install and follow any prompts provided by the repair tool. In a hybrid environment, enable the Transport Neutral Encapsulation Format (TNEF) for Exchange as well. To resolve this issue, Enable the Transport Neutral Encapsulation Format (TNEF) for Office 365. Open Control Panel (Start>Settings>Control Panel) However, the MIME format does not preserve the TNEF MAPI property, so voting buttons are not displayed. Removing the user profile and re-creating the user profile is a pretty big step just for a lost email signature but it's the last resort. If the same user account does not have the issue on a separate PC then we know the problem is isolated to that user profile. The most frequent problem that could cause this is double line spacing. While editing an HTML email signature in Outlook, you may find out that your template does not display the same way you designed it. If you keep losing the signature even after creating a new profile, then I would run an Office Repair, and if an Office repair fails, then try to see if the problem happens on a separate computer. Choose a picture from your local drive or device. ![]() I tried getting to the Signature edit dialog from the File - Options - Mail menu. Inside the Mail Setup window, choose Show Profiles.įrom the Show Profiles screen, click the option to Add a profile.įollow the prompts to create the new profile. Following the advice above, I tried again after restarting in Safe Mode. Right-click the Start menu and open the Control Panel.įrom the Mail Setup window, select the option to Show Profiles.Ĭlick on the profile you want to delete and choose Remove.Ĭlick Yes to confirm in the pop-up window and when it's done, click OK to finalize.įrom the Control Panel, choose User Accounts, followed by Mail. Method 1: Registry CLSID GUID modifications. ![]() ![]() Windows Explorer will open in your 'signatures' folder. Just hold down the Ctrl-key when you click the 'signatures.' button. But, in Outlook 2016 anyway, go to your options where you start your signature editor. Have you tried removing and re-creating the Outlook profile? Whatever suggested here, I couldn't find the location of my signature folder. Since it is only happening to a single user, I believe the MAPI Profile is corrupt.
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